Virginia Tech®home

Student Health and Wellness on the Health Sciences & Technology Campus

Insert your title here

Students working and learning on Virginia Tech's Health Sciences and Technology campus in Roanoke have access to a full range of student health services - including general healthcare, urgent care, pharmacies, and emotional wellness - all nearby, and with transportation available in some cases. 

WE'RE MOVING! 

In response to student requests at the Riverside campus, effective Monday, Jan. 2, 2023, VTC Student Health primary care services are moving from the Carilion Clinic Family and Community Medicine practice on Colonial Avenue to Carilion Clinic Community Care located at 1229 Third Street SW in Roanoke.

This location is within walking distance (less than 1 mile) from the Riverside campus and is also on the Valley Metro Star Line trolley service (take the Jefferson and Walnut stop and walk approximately 3 blocks to the clinic). Carilion Guest Services will also continue to provide transportation to and from the new location for students.  When you need to be seen at student health, call for an appointment at 540-512-5200. Once you have your appointment time, call guest services at 540-529-1220 and set up a time for pick up on the Riverside campus.

Appointments can be made throughout the day Monday, Tuesday, Thursday, and Friday.

COVID-19 INFORMATION

Primary Care Services

In an effort to provide health care services to students on the Virginia Tech's Health Sciences and Technology Campus in Roanoke, Virginia Tech has contracted Carilion Clinic to provide health care services at the Carilion Clinic Family Medicine location on Colonial Avenue. Students may access care at both student health service centers.

WE'RE MOVING!

In response to student requests at the Riverside campus, effective Monday, Jan. 2, 2023, VTC Student Health is moving from the Carilion Clinic Family and Community Medicine practice on Colonial Avenue to Carilion Clinic Community Care located at 1229 Third Street SW in Roanoke.

Carilion Family Medicine Colonial Avenue
Carilion Clinic Family Medicine, 3369 Colonial Ave., Roanoke

Carilion Clinic Family Medicine

Carilion Clinic Family Medicine serves Virginia Tech Roanoke-based undergraduate, graduate, and medical students with convenient, high-quality primary care services, including X-ray, telehealth, laboratory, and MyChart, just a few miles from the HS&T campus. The Student Clinic is open weekdays, 2-4 p.m.

Carilion Clinic Family Medicine
3369 Colonial Avenue, Roanoke
Student Hours: 2:00-4:00 PM Monday-Friday
Appointments only
540-795-3278 | vtstudenthealth@carilionclinic.org

Schiffert Health Center
Schiffert Health Center, McComas Hall, 895 Washington St., Blacksburg

Virginia Tech Schiffert Health Center

With a clinical staff of doctors, nurse practitioners, and physician’s assistants, the center can administer care for a wide range of medical concerns. Services also include a travel clinic, women's clinic, nutrition clinic, and allergy and immunization clinic as well as a radiology department, laboratory, and pharmacy.

Schiffert Health Center
McComas Hall (0140), 895 Washington Street, Blacksburg
8 a.m. - 5 p.m. Monday-Thursday; 9 a.m. - 5 p.m. Friday
9 a.m. to noon Saturday (urgent care only)
540-231-6444health@vt.edu

What's the difference?

For more information on service and billing differences between Carilion and Schiffert Health Center, see Frequently Asked Questions.

After Hours and Urgent Care

In the event of a medical emergency or life-threatening condition, call 911. If you If you need non-emergency medical care after hours, consider the following options.

VelocityCare

Carilion Clinic’s VelocityCare urgent care facilities offer convenient extended and weekend hours if your primary care location is not an option. No appointment necessary.

Velocity Care by Carilion Clinic
4035 Electric Road, Roanoke
Open 8 a.m. to 7 p.m. daily
540-772-8670
Find other locations

Velocity Care, Electric Road
Velocity Care, 4035 Electric Rd., Suite A, Roanoke

Roanoke Area Emergency Rooms

Carilion Roanoke Memorial Hospital
1906 Belleview Ave., Roanoke
(Just a few blocks from the Health Sciences and Technology campus)

RMH emergency entrance

Lewis Gale Medical Center
1900 Electric Rd, Salem
  

lewis gale hospital

Counseling Services

Cook Counseling Center

Virginia Tech's Cook Counseling Center supports students' emotional well-being, both in Blacksburg and at a branch for students in Roanoke at the Health Sciences and Technology campus. Individual and group services available.

Jennifer Slusher, Ph.D., LPC
Monday - Friday
1 Riverside Circle, Second Floor
jslusher@vt.edu
540-526-2626 or 540-237-6557

Psychiatric Services

Cook Counseling Center offers psychiatric services including psychiatric evaluations and treatment, medications, and treatment for ADHD. Talk with Jennifer Slusher, Ph.D., LPC, or contact the center in Blacksburg.

Cook Counseling Center
2475 Oak Lane, Virginia Tech
Blacksburg, VA 24061
540-231-6557

After hours emergency consultations: Call 540-237-6557 and ask to speak to the on-call clinician.

TimelyCare

TimelyCare is an around-the-clock virtual extension of existing campus counseling center resources, with a goal of improving student well-being, engagement and retention. The service is available at no cost to students and no need to bill traditional insurance. TimelyCare accomodates more than 250 languages and offers translation services. Students can connect by phone, computer, or tablet, adn can choose phone or video sessions. TimelyCare offers three services for students:

  • TalkNow connects a student with a counselor to address problems before they snowball. It provides students with immediate care when they experience stress or anxiety and need someone to talk to in the moment. 
  • Scheduled counseling allows students to make appointments with counselors licensed in the state where the student is located. There is a limit of 12 scheduled counseling appointments per academic year.
  • Health coaching provides information and guided sessions on well-being topics such as dealing with conflict, time management, exercise, sleep, nutrition, and mindfulness.

Services for Students with Disabilities

Support for students with disabilities is available on the Roanoke campus by contacting Carrie Knopf, student affairs coordinator and disability support liason at the Virginia Tech Carilion School of Medicine, who can assist students with requesting accommodations, informing faculty and staff, and making adjustments as needed, as well as assisting faculty and staff with implementing accomodations. 

Carrie Knopf, M.A., CPACC
2 Riverside Circle, M115
KCarrie1@vt.edu
540-526-2608

Other Student Wellness Resources

 

HS&T Wellness Calendar

Hokie Wellness

Food Assistance

Wellness Weekly

  

Gym Access

VTC gym

VTC Gym

Room M219, second floor, 2 Riverside Circle

Open by appointment daily to students and employees. Schedule using your Virginia Tech PID at the VT Recreational Sports Portal.

For more information, contact Emily Holt Foerst, Ph.D. (Emily_10@vt.edu,) Assistant Dean for Student Affairs, Virginia Tech Carilion School of Medicine. 

Carilion fitness center

Carilion Wellness Roanoke (RAC)

4508 Starkey Road, Roanoke

Monday - Thursday, 10 a.m. to 7 p.m.
Friday 9 a.m. to 6 p.m.

Take your Hokie Passport to obtain a Carilion Wellness membership card to have full access to all Carilion Wellness locations, including Blacksburg, Botetourt and Westlake, from August through May.

Recreational Sports

Virginia Tech Recreational Sports provides opportunities for students and employees to engage in physical activities to create healthy lifestyle habits. The recreational sports team encourages all Hokies to join the Hokie Movement and find a way to move that works for you.

Virtual Group Exercise

Virginia Tech students and employees can purchase a membership that grants live-stream access to group exercise classes. Schedules and the Virginia Tech Rec Sports app are all available online.

Upcoming Events

Rec Sports offers a wide variety of events. The team welcomes the opportunity to partner to create an event to serve a specific community. Just submit a partnership request form.

  

Wellness Room

wellness room

Located in 2 Riverside Circle, Room M216, the wellness room can be used for mindfullness, prayer, medication, lactation, or a moment of peaceful solitude.

The room features:

  • A massage chair
  • A nap pod

 

 

      

Our Facility Dog

Keeper, the facility dog

Meet Keeper, our campus facility dog. Keeper is an Assistance Dogs International-certified dog trained by Saint Francis Service Dogs in Roanoke. His role is to provide holistic support to sudents, faculty, and staff through cuddles, touch, deep pressure therapy, and more. Keeper's current activities include attendance at Health Sciences and Technology Campus Wellness events and regular office hours in campus libraries:

  • Virginia Tech Carilion School of Medicine Library, first floor, 2 Riverside Circle, first and third Tuesdays of each month, 12 to 2 p.m.
  • Fralin Biomedical Research Institute Library, Room G111, 4 Riverside Circle, second and fourth Tuesdays of each month, 12 to 2 p.m.

Comparable services are available at Carilion Clinic Family Medicine and Schiffert Health Center. However, there are some differences in available services and charges. 

At Carilion Clinic Family Practice charges are billed to participating insurance carriers. Prior to receiving care, you should contact your insurance company or health benefits manager to better understand how your policy works and any financial liability that you may have, including copays and coinsurance.

Schiffert Health Center does not file or process health insurance. For the convenience of patients, all charges are billed directly to your student account unless you choose to pay at the time of visit by stopping at the cashier’s desk. The clinic accepts cash, check, or Hokie Passport. It does not accept credit cards. Otherwise, items will show on your account as “Medical Charge” without further details.

Any charges that occur at the health center can be submitted to your insurance. You will need to request an itemized statement in writing that will include all coding required for you to submit to your insurance company for reimbursement.

Below are some examples of commonly requested tests or services (prices are subject to change):

Service/Test Carilion Clinic* Schiffert Health Center
Rapid Flu Test Included in student health fee $20.10
Meningococcal Vaccine Included in student health fee $152
Varicella Vaccine Included in student health fee $55
Physical Included in student health fee $40
Flu Vaccine $20 $24
Chest X-ray 2 view $68 $42

*Cost will vary based on medication coverage plan provided through your insurance carrier.

Carilion Clinic Family Medicine can provide students with necessary documentation to fill prescriptions at their chosen pharmacy. The Carilion Clinic Pharmacy is located  in 3 Riverside Circle on the Roanoke Campus, but students may elect to choose their own pharmacy. Medication charges will be billed to the student’s insurance provider and coverage is based on the insurance plan.

The pharmacy at Schiffert Health Center provides students who have paid the student health fee with prescribed medications. The pharmacy fills basic medications from the Schiffert Health Center drug list. In addition, birth control and contraception are available for purchase. Over-the-counter drugs are ordered through our self-care cold clinic as a convenience to our students. Medication charges will be billed to the student’s account or student’s can pay on-the-day of service.

Domestic students

Domestic students at Virginia Tech are not required to be insured. However, the Graduate School strongly encourages all graduate students to be insured.

International Students

International students are required to purchase medical insurance for the duration of their time at Virginia Tech.

Medical Students

Acceptable medical insurance is mandatory for all Virginia Tech Carilion School of Medicine students. It must be documented at matriculation, and then annually with the Office of Enrollment Management. If you already have a health insurance plan in effect through your family’s major medical policy or private insurance agency, you will be able to keep it. When determining the acceptability of coverage, the American Association of Medical Colleges recommendation for minimal coverage is used as a guide. It is recommended that students get annual benefit coverage of at least $100,000.00. Coverage must include the entire academic year, including breaks, regardless of the student’s terms of enrollment. The policy must provide continuous coverage for the entire period the insured is enrolled as an eligible student.

All students are eligible to participate in the Virginia Tech Aetna Student Health Plan.

Virginia Tech students have a range of options for health insurance, from their own plan or a parent's plan to the federal insurance marketplace to Medicaid.

Virginia Tech Aetna Student Health Insurance Plan

All students are eligible to participate in the Virginia Tech Aetna Student Health Insurance Plan.  

Do you have a graduate assistantship? If you have an assistantship of at least 10 hours per week (50%) between August 10 and May 9, you are eligible for a subsidy on the premium of the university-sponsored plan.

Parent's Health Insurance Plan

If a parent’s health insurance plan covers dependents, you typically can be added to that plan and stay on it until you turn 26. 

Generally, you can join a parent’s plan and stay on until you turn 26 even if you:

  • Get married
  • Have or adopt a child
  • Start or leave school
  • Live in or out of your parent’s home
  • Aren’t claimed as a tax dependent
  • Turn down an offer of job-based coverage

If you’re covered by a parent’s job-based plan, your coverage usually ends when you turn 26, but check with the employer or insurer. Some states and plans have different rules.

If you’re on a parent’s Marketplace plan, you can remain covered through December 31 of the year you turn 26 (or the age permitted in your state).

Federal Health Insurance Marketplace

Student health plans and other options are available through the Health Insurance Marketplace.

Virginia Medicaid

Some students may be eligible for Medicaid coverage as Virginia residents. 

  • Learn more online: coverva.org
  • Call 855-242-8282 Monday through Friday, 8 a.m. to 7 p.m., and Saturday, 9 a.m. to 12 p.m.
  • Text COVERAGE to 268782 to sign up for updates.